Websites—compliance requirements

The following TMT practice note provides comprehensive and up to date legal information covering:

  • Websites—compliance requirements
  • Brexit
  • The type and functionality of the website
  • Information disclosure requirements
  • Information about the website operator
  • Disclosure under E-Commerce Regulations 2002
  • Alternative dispute resolution
  • Consumer protection
  • Sale and supply of goods, services and digital content
  • Distance, doorstep and on-premises sales
  • More...

Websites—compliance requirements

IP COMPLETION DAY: 11pm (GMT) on 31 December 2020 marks the end of the Brexit transition/implementation period entered into following the UK’s withdrawal from the EU. At this point in time (referred to in UK law as ‘IP completion day’), key transitional arrangements come to an end and significant changes begin to take effect across the UK’s legal regime. This document contains guidance on subjects impacted by these changes. Before continuing your research, see Practice Note: What does IP completion day mean for TMT?

This Practice Note provides guidance on the key legal and compliance requirements that a website operator should consider, including:

  1. Brexit

  2. The type and functionality of the website

  3. Information disclosure requirements

  4. Consumer protection

  5. Privacy and data protection

  6. Cookies

  7. Accessibility

  8. Cybersecurity

  9. Platform-to-business

  10. Online payments

  11. Advertising, promotions and direct marketing

  12. Competition law

  13. Taxation

  14. Liability for third party content

  15. Online safety and suitability

  16. Intellectual property and respecting copyright

  17. Geographic and territorial considerations

Consideration of electronic data interchange (EDI) arrangements, blockchain, smart contracts or sector-specific laws or regulations, including those applicable to financial services, intermediation services or online auctions, is beyond the scope of this Practice Note.

For an introduction to EDI and smart contracts, see Practice Note: Business to business e-commerce—introduction. For guidance on blockchain, see: Blockchain—overview and Practice Note: Blockchain—key legal and regulatory issues.


On 31 January 2020, the UK ceased to be an EU Member

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